Lady talking with man about claim following flood in living room.

Insurance Claims

Making a claim with us is quick and easy. With options to claim online or over the phone, we're here to guide you through the process so you can get back on track.

Make a home or motor claim

Or call 13 27 22 for all other claims.

Were you affected by the storms?

We're here to help. Find out more information on keeping safe and making a claim if you've been impacted.

What happens next?

Accident card

An accident scene can be a busy place. We've made a note of some information you can collect to make claiming easier.

Common questions

Before buying insurance issued by RACT Insurance Pty Ltd (ABN 96 068 167 804, AFS licence 229 076) you should read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) which you can find on our Insurance Documents page.